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EMV Technician & Tech Admin

Performed at Montreal and under the responsibility of the Regional Financial Services Delivery Manager, we are looking for our new EMV Technician & Technical Administrator.

people

Responsibilites

  • Support the FS Consultants in card and terminal certification projects;
  • Run and conduct tests for various EMV testing projects;
  • Perform CNS certifications;
  • Guide customers during the different steps of its certification project;
  • Coordinate with Banks and FS Consultants;
  • Coordinate FS consultant projects;
  • Responsible of project follow-up and update in internal project management system (FSDB);
  • Responsible of project initiation, sample reception and daily billing reports from billing team;
  • Update Test Authorities repositories;
  • Actively participates in process improvement, by identifying issues, customers’ feedback, reporting them and suggest corrective actions to FS Regional Manager;
  • Escalate customer’s complaints and litigations to FS Regional Manager.

Knowledge & skills

  • DEC in computer science or any other relevant diploma will be considered;
  • Fluent in English
  • Knowledge of Spanish (asset)
  • Basic communication protocol knowledge;
  • Communication skills;
  • Proactive, autonomous and rigorous while working within a team environment;
  • Confidentiality over sensitive data;

EMV Technician & Tech Admin

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What we offer

Contract

  • Full time permanent

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