Responsibilities

Supporting and providing guidance to issuers during the certification process.

Providing technical support to issuers for personalization issues.

Providing status updates to managers.

Utilizing cooperative tools to share team knowledge and experience
 

Required skills

• Engineering degree in IT, telecommunications, electronics or mathematics..
• EMV® knowledge.
• Experience in the payment industry, preferably with payment solutions.
• Experience with and aptitude for technical support.
• Experience in testing.
• Fluent in English (other languages would be a plus).
• Proactive, autonomous and rigorous.
• Ability to communicate with customers and team members at both a technical and commercial level.
• Ability to assimilate large amounts of information and to adapt to a new environment.
• Confidentiality over sensitive data.
• Ability to solve problems.
• Excellent communication skills, both oral and written.
• Interest in new technologies.