Responsibilites

• You will be accountable for the sales process for the list of customers or countries by putting in place all the necessary actions (calls, emailing, guidance, quotations and proposals)
• You will record sales/orders information and maintain accurate records into the company’s CRM
• You will manage Customer requests (commercial, administrative, first technical level; by e-mail and telephone)
• You will handle customers purchase orders for the different Fime activities (reception, validation, follow-up)
• You will develop customer loyalty through high quality communication and customer service approach
• You will promote the catalog of Fime services and tools to customers

Knowledge & skills

• Excellent interpersonal skills that will build solid customer relationships
• Bilingual (written and oral) in English (or French) and Spanish
• French is an asset (French courses can be paid by Fime*)
• Be Customer oriented
• Good organizational skills
• Proactive and autonomous