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Technical Administrator

Performed at Montreal and under the responsibility of the Regional Financial Services Delivery Manager, we are looking for a Technical Administrator. If you are a young graduate looking for an opportunity in the Payment Industry, contact us!

people

Responsibilites

  • Guide and support customer on the certification process;
  • Responsible for project initiation and sample reception;
  • Providing client support as required, assisting in any issues, questions, inquiries on products/projects;
  • Follow-up and updated project in the internal database;
  • Work closely with internal and external support personnel;
  • Participate in cross-functional team meetings with collogues worldwide;
  • Proactively seek solutions to ensure customer satisfactory;
  • Willing to perform other duties as assigned.

Knowledge & skills

  • DEC in computer science or any other relevant diploma will be considered;
  • Fluent in English
  • Knowledge of Spanish (huge asset)
  • Basic communication protocol knowledge;
  • Communication skills;
  • Proactive, autonomous and rigorous while working within a team environment;
  • Confidentiality over sensitive data;

Technical Administrator

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Job experience

  • No experience required, a training will be provided.

What we offer

Contract

  • Full time permanent

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