Merchant Field Testing
Increase your acceptance rate and maximize customer experience.
The merchant payment ecosystem can be complex. Our experts help you to solve problems to ensure fluent customer experience and avoid dispute management.
Turn deployment challenges into business success with our experts.
We tailor our support to your needs, whether you are working to launch an innovative payment solution, open a new subsidiary or investigate an interoperability issue.
Our end-to-end mix of technology, expertise, compliance and care, turns your technical and business challenges into opportunities.
Deep knowledge and expertise of requirements and processes.
Flexible international service with payment experts offering localized support.
Benefit from 20 years of award-winning specialist experience in payment solutions.
- Fully-customized services to meet your technical and business needs.
How it works.
- Example 1: Live transactions
- Testing performed by experts at real merchant sites, visual and customer experience checks performed using Smartspy+ and log analysis.
Example 2: Remote analyst
Data gathering (acquirer and issuer logs) and analysis prior to delivery of a report.
Example 3: Merchant deployment readiness validation
Live testing and analysis of use cases (e.g. refunds), merchant employee training and customer experience verification.
- Amercican Express
- Debit Network Alliance (DNA)
- Discover / Diners Club International
- GIE-CB, Interac
- Troy (BKM)