As services across transport ticketing, payment, loyalty and more increasingly converge, mobility service stakeholders are presented with a number of new opportunities to deliver better services, form partnerships and enhance revenues. But for many, the costs and complexities of upgrading legacy systems can slow innovation.
At the end of last month, two major technology events took place in Asia. The first was Seamless Asia, which focused on the future of finance and commerce. The second, MWC Shanghai, centred around ‘Intelligent Connectivity’ – bringing together topics from 5G to AI. The events may have had different focuses but the key trends in Fintech echoed across them. So, what can we take away from two of the biggest technology events in Asia?
Open banking isn’t just a European pursuit. For those under PSD2 - the European regulation mandating banks to open-up their back-end to third-parties – the urgency to deliver these services is clear. But players further afield shouldn’t avoid joining the trend or championing the real objective of PSD2 in their strategy – facilitating more valuable and engaging consumer experiences.
As worldwide card fraud continues to rise, it is fundamental that the payments industry steps up to the challenge to prevent further data breaches and losses. One of the key elements of keeping data secure is PCI DSS compliance. The security standard has been around for a long time. But, shockingly, not all payments actors take it seriously. So, what is PCI DSS and why is it so important?
Last week saw Europe’s largest Fintech event return to Amsterdam: Money 20/20 Europe. The conference brought together all stakeholders from across the industry. It took a deep dive into the major developments shaping the world of payments as we know it. Enhancing the consumer experience remained a constant theme throughout. But it’s worth taking a closer look at some of the other big topics shaping discussions on the floor.
Consumers are managing their financial services in more digital and diverse ways than ever before. But as card-not-present (CNP) transactions across e-commerce, m-commerce and remote commerce rise across the globe, so does fraud. Adding security without simply creating more points of friction is a real challenge, but one that the EMV® 3-D Secure protocol – EMV 3DS for short – is trying to combat.
Convergence between payments, transit ticketing and mobility services is creating new technical and business challenges for India’s traditional urban mobility ecosystem. For public transport operators and authorities (PTOs and PTAs) to succeed, standardization and greater technical support will be essential to harmonizing these ecosystems.
Two major trends stand out in today’s payments acceptance ecosystem: globalization and digitalization. We’re all transacting, operating and trading on an increasingly global stage, while new payment types and form factors are delivering better, more seamless services to consumers. For payments stakeholders however, navigating budgetary restraints and technical and compliance challenges is making innovation complex.
Account-based ticketing, or ABT, is high on the transport industry’s agenda. It offers travellers choice and flexibility in the fare media they use – whether that be a smartphone, wearable, smartcard, a bank card… or a combination. Plus, with data hosted remotely, operators can realise several operational efficiencies and benefit from stacks of new data.
Transport Ticketing Global has rapidly become the event for the transport ticketing industry, growing in popularity year on year. So much so, in fact, that the audience has outgrown the conference’s Old Billingsgate venue in London and is set to move across town to a bigger space next year.