Banks & Retail

Retail

Offering a frictionless buying experience and reducing costs in an omnichannel payments world.

Consumers’ payment habits and preferences are changing, and merchants need to keep up to maintain revenues in an increasingly competitive marketplace. As payment channels diversify and new form factors come to market, many retailers find themselves struggling to offer consumers choice while maintaining a frictionless buying experience across multiple channels.

To achieve this, retailers must understand a range of new payment acceptance, authentication and security technologies to protect their information, and their customers’ data.

Additionally, the shift towards digital payments – in-store, in-app and online – means merchants need to aggregate increasing transaction volumes across large networks of stores nationally, and even internationally.

FIME’s tailored consultancy, automated test tools, and certification and testing services empower retailers to take control of their payments infrastructure.

FIME helps merchants to define flexible and cost-effective solutions that simplify their own operations, decrease costs, harness the power of global standards and deliver a consumer experience fit for the new digital age.

Your challenges

  • Identifying cost reduction and revenue enhancement opportunities.
  • Understanding and evaluating the latest payment acceptance, authentication and security technologies.
  • Upgrading payment acceptance infrastructures to optimize the customer buying experience.
  • Deploying a seamless, omnichannel strategy to engage customers throughout the buying journey regardless of their chosen payment method.
  • Consolidating and cost-effectively managing large volumes of transactions across an omnichannel and international network.
  • Ensuring a high level of data security and streamlining the integration of new payments platforms and strong customer authentication solutions into back-end infrastructure.

Our solutions

  • Comprehensive consultancy and solution engineering to effectively evaluate and integrate new technologies, ensuring successful integration into back-end infrastructures.
  • Automated acceptance, acceptance host and contactless test tools to validate new implementations.
  • Technical integration, testing and certification support to ensure the seamless functionality, security and quality of new payments acceptance infrastructure.

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