Meeting customer expectations with account-based ticketing
To meet changing consumer expectations for seamless travel, public transport operators and authorities need to change the game. ABT systems enable them to grasp this opportunity and, at the same time, realize significant operational savings.
Implementing an ABT system presents a variety of new challenges, from technical integration complexity, to support for emerging payment technologies, together with compliance and certification requirements with interoperability standards for mobile and contactless payments.
To overcome these and ensure the implementation is effective, secure and reliable, specialist knowledge and training is a must.